Privacy Policy

1. Privacy Policy

Real Alliance PTY LTD IS COMMITTED TO PROTECTING THE PERSONAL INFORMATION IT COLLECTS FROM ITS USERS. Real Alliance IS COMMITTED TO RESPONSIBLY MANAGING PERSONAL INFORMATION, USING THE NATIONAL PRIVACY PRINCIPLES OF THE PRIVACY ACT 1988 (COMMONWEALTH) (LAW) AS A GUIDE.

This Privacy Policy applies to all personal information collected by Real Alliance and provided by the user regardless of its source.

1.1 How to contact Real Alliance about privacy

Privacy is very important to Real Alliance team. For that reason, users are requested to read this Privacy Policy carefully and contact us if they have any questions, by either:

 

Telephone: 0452 611 234

 

Email: nandana@realalliance.com.au

1.2 Definitions

In this Privacy Policy:

Application means the real estate data management application developed by, or in the process of being operated by Real Alliance

Personal Information means information collected by, or on behalf of Real Alliance about a person, and embodied in a record kept by Real Alliance.

Users means the users of the Website and Software Platform.

Website means http://www.atrealty.com.au

1.3 Collection

(a) Real Alliance’s aim is to collect Personal Information by only lawful and fair means. The Law requires Real Alliance to collect Personal Information about Users only from the User if it is lawful and practical to do so.

(b) In addition, Real Alliance may collect Personal Information:

  • (i) Via Users inputting Personal Information into the Website and/or Software Platform and
  • (ii) If in the course of utilising the Software Platform, the User provides Real Alliance with Personal Information, whether by entering the Personal Information directly into the Software Platform or through the collection of Personal Information from materials being stored or sent via the Software Platform.

1.4 Use of cookies

(a) Real Alliance may automatically receive and record information on its server logs from the User’s browser, including the User’s IP address and cookie information.

 

(b) Real Alliance may use cookies on the Website and in the Software Platform to improve the User experience, but would not associate the information gathered from the cookie with a User’s Personal Information other than:

(i) For the purposes of re-marketing and storing the content of a User’s profile; and

(ii) For improving a User’s Website and Software Platform experience.

 

(c) In all other respects a User’s Personal Information is not associated with, or linked to, information collected in cookies.

 

(d) If a User decides not to accept cookies from Real Alliance, the User may experience a reduced User experience when visiting the Website and utilising the Software Platform.

1.5 Opting out

Users can unsubscribe to Real Alliance’s marketing material by clicking on the functional unsubscribe facility contained in any non-direct email sent to them.

1.6 Purpose

The purpose for which Real Alliance collects Personal Information is to provide Users with the best service possible. Generally, Users have no obligation to provide any Personal Information requested by Real Alliance. However, if Users do not provide Real Alliance with certain types of Personal Information, they may be unable to enjoy the full functionality of the Website and/or Software Platform.

1.7 Use and disclosure

The Law requires Real Alliance to take reasonable steps to protect the security of Personal Information. Real Alliance customarily discloses Personal Information only to service providers who assist Real Alliance in providing the services to the Users. Users’ Personal Information will not be disclosed to any other third party, unless such disclosure is:

(a) Necessary as part of Real Alliance’s dealing with the Users;

(b) Permitted by Law;

(c) With the User’s consent; or

(d) De-identified Personal Information disclosed to third parties.

1.8 Data quality

Real Alliance will take all reasonable steps to ensure that the Personal Information Real Alliance collects uses or discloses is accurate, complete and up-to-date.

1.9 Security

Real Alliance will take reasonable steps to protect the Personal Information Real Alliance holds from misuse and loss and from authorised access, modification or disclosure. Further, Real Alliance will take reasonable steps to destroy or permanently de-identify Personal Information if it is no longer needed and subject to the requirements of any data retention clause that Real Alliance may have in its Software Platform agreements.

1.10 Access and correction

The Law allows Users to get access to, and correct, the Personal Information Real Alliance holds about them in certain circumstances. Users can obtain such access, by contacting Real Alliance in relation to the details set out above.

1.11 Transfer out of Australia

Real Alliance may transfer all data on the Website and/or Software Platform (including Personal Information) to service provider(s), including Real Alliance’s hosting service provider(s) who may or may not be located in Australia. Users hereby consent to this transfer.

2.Terms & Conditions

Marketing expenses are payable in advance of the advertising campaign commencing:

 

If paying by credit card a 2% levy applies.

 

Discounted advertising rates apply under certain conditions.

 

Such rates revert to full rate if those conditions are not met.

3.Real Alliance Refund Policy

3.1 Sales Associates

Right of Cancellation

You may cancel your affiliation with us and obtain a pro rata refund of any prepaid fees.

Your affiliation is month-to-month. You are able to let your affiliation expire at the end of each month or contact nandana@realalliance.com.au.

IF YOU CANCEL OR LET YOUR AFFILIATION EXPIRE YOU SHOULD DOWNLOAD ALL YOUR DATA BEFORE THE CANCELLATION OR EXPIRY DATE.

3.2 Vendors

It is the policy of Real Alliance not to commence any advertising or marketing prior to all monies being received and cleared into the Real Alliance Trust Account.

If any funds remain after all accounts have been paid in respect of the marketing and advertising of the subject property, a refund of the balance of the funds will be made to you, at either the end of the marketing campaign or at settlement.

5.Product

The service we provide is the organisation, and implementation of property marketing and sales campaigns.

6. Shipping / Delivery

Not applicable. Real Alliance provides services only in return for fees.

Don’t hesitate to contact our property experts for your inquiries and more information

Contact us