Privacy Policy

1. Privacy Policy

Real Alliance Pty Ltd is committed to protecting the personal information it collects from its users. Real Alliance responsibly manages personal information using the National Privacy Principles of the Privacy Act 1988 (Commonwealth) as a guide.

This Privacy Policy applies to all personal information collected by Real Alliance and provided by the user, regardless of its source.

1.1 How to contact Real Alliance about privacy

Privacy is very important to the Real Alliance team. Users are requested to read this Privacy Policy carefully and contact us if they have any questions:

Telephone: 0452 611 234

Email: nandana@realalliance.com.au

1.2 Definitions

Application means the real estate data management application developed or operated by Real Alliance.

Personal Information means information collected by, or on behalf of Real Alliance, about a person and stored in any record.

Users means users of the Website and Software Platform.

Website means https://www.realalliance.com.au

1.3 Collection

(a) Real Alliance aims to collect Personal Information only by lawful and fair means. The law requires Real Alliance to collect Personal Information directly from Users when lawful and practical.

(b) Real Alliance may collect Personal Information:

(i) When Users input Personal Information into the Website and/or Software Platform;

(ii) When Personal Information is provided through materials uploaded, stored, or transmitted via the Software Platform.

1.4 Use of cookies

(a) Real Alliance may automatically receive and record information from a User’s browser, including IP address and cookie data.

(b) Cookies may be used to improve user experience. Cookie data may be associated with a User’s Personal Information only for:

Re-marketing

Storing User profile content

Improving Website and Software Platform experience

(d) Users may disable cookies; however, functionality and user experience may be reduced.

1.5 Opting out

Users can unsubscribe from marketing material by clicking the unsubscribe link contained in any non-direct email.

1.6 Purpose of Collection

Real Alliance collects Personal Information to provide the best possible service. Users are not obligated to provide information, but failure to do so may limit access to Website and Software Platform functionality.

1.7 Use and disclosure

Real Alliance takes reasonable steps to safeguard Personal Information. Personal Information is typically disclosed only to service providers assisting Real Alliance in delivering services.

Personal Information will not be disclosed to third parties, except where:

(a) Necessary to facilitate dealings with Users;

(b) Permitted by law;

(d) Provided in de-identified form for analytical or reporting purposes.

1.8 Data quality

Real Alliance will take reasonable steps to ensure Personal Information collected, used, or disclosed is accurate, complete, and up to date.

1.9 Security

Real Alliance will protect Personal Information from misuse, loss, unauthorised access, modification, or disclosure. Personal Information that is no longer required will be destroyed or de-identified, subject to data retention obligations.

1.10 Access and correction

Users may request access to, or correction of, the Personal Information Real Alliance holds about them. Such requests can be made using the contact details above.

1.11 Transfer out of Australia

Real Alliance may transfer data (including Personal Information) to service providers, including hosting providers, who may be located outside Australia. Users consent to this transfer.

2.Terms & Conditions

Marketing expenses are payable in advance of the advertising campaign commencing.

A 2% levy applies to payments made by credit card.

Discounted advertising rates may apply under certain conditions.

Discounted rates revert to full rates if those conditions are not met.

3.Real Alliance Refund Policy

3.1 Sales Associates

Right of Cancellation

You may cancel your affiliation and obtain a pro-rata refund of any prepaid fees.

Affiliation is month-to-month. You may allow it to expire at the end of a month or contact nandana@realalliance.com.au

to cancel.

If you cancel or let your affiliation expire, you must download all your data before the cancellation or expiry date.

3.2 Vendors

Real Alliance does not commence advertising or marketing until all funds are received and cleared into the Real Alliance Trust Account.

If any funds remain after all accounts are paid for marketing or advertising, the balance will be refunded either at the end of the campaign or at settlement.

4.Contact Page

Email: nandana@realalliance.com.au

Phone: 0452 611 234

Address: Suite 06, Ground Floor/64 Victor Cres, Narre Warren VIC 3805, Australia

5.Product

Real Alliance provides property marketing and sales campaign organisation and implementation services.

6. Shipping / Delivery

Not applicable. Real Alliance provides services only in return for fees. No physical products are shipped.